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Management

  1. Management
    1. Basic function of managing
  2. Management Functions
    1. Plans
    2. Organizing
    3. Directing
    4. Controlling
  3. Focus
    1. Product Focus
    2. Customer Focus
    3. Cost Focus
    4. Revenue Focus

Management

The coordination of physical plan and resources.

Basic function of managing

  • Plan
  • Organize
  • Direct
  • Control

Management Functions

Plans

  • Strategic plans (long-term)
  • Tactical plans (long-term)
  • Operational plans (short-term)
  • Crisis management (continuous)

Organizing

  • Divide work into units
  • Structuring resources and activities
  • Effectively meeting the objectives of the company

Directing

  • Motivating and leading towards a goal
  • Telling employees what to do
  • Determining and administering rewards and recognition
  • Asking workers to contribute ideas

Controlling

  • Setting SMART goals
  • Evaluating and correcting the direction of the company
  • Enacts action to meet the objectives

Focus

Product Focus

Everything the company does is around the product. Very common in tech companies.

Customer Focus

Everything the company does is around building the customer. If you don’t have a customer, you don’t have a business.

Someone always needs to be looking out for the customer:

  • Sales
  • QA
  • Customer Support
  • Marketing

Cost Focus

Fighting to save every penny

Revenue Focus

Centered around how the money comes in


Created by Jack Crane for Mr. Jablonski's Business and Leadership Course at The Summit Country Day School