Managing unionized employees

1. Labor Unions
   1. Resolving disputes
      1. Labor tactics
   2. Management tactics
   3. Outside resolution

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Labor Unions

• Employee organizations formed to achieve better pay, hours, and working conditions
• On average, union workers make about $200 more than nonunion workers
• Union growth has slowed in recent years; prospects for growth are not good
• Significant aspects of HRM, particularly compensation, are dictated by Union contracts.

Resolving disputes

Labor tactics

• Picketing
• Strikes
• Boycotts

Management tactics

• Lockout
• Strikebreakers

Outside resolution

• Conciliation
  • Brings in a third party to keep the management and laborers talking
  • Third party holds little power over either, just facilitates communications
• Mediation
  • More hands-on version of conciliation, 3rd party offers suggestion
• Arbitration
  • Mediation, but the decision of the 3rd party’s suggestion is legally binding.

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